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All the answers you need…

Any questions? Drop us an email!

Can we pass out flyers at the concert?

No, you cannot distribute any pamphlets, flyers or other literature at this event.

What time are gates?

The gates open for General Admission at 1pm until 10pm.

What is the dress code?

Though we encourage you to be as suave as you want to be, please keep in mind that this is a family-friendly event. Please dress accordingly.

Can I enter the gates without buying a ticket.

No.

What happens if I lose my wristband?

You will have to purchase another.

How much are tickets?

Please see the ticketing page on Eventbrite to choose your ticketing tiers.

Are tickets shareable or transferable?

No, they are not. If security finds that you are passing around your wristband to those without a band, you will be escorted off of the property and will not recieve a refund.  

How can I become an ambassador?

Follow us on Instagram to find out about the latests contests & opportunites to get free tickets.

How can I change my booking email?

Please contact your ticket provider directly. If you require us to re-send your ticket(s), please send an e-mail to [email protected] including your Order ID and we can assist.

Can I sell my ticket?

Unfortunately all tickets are non-transferable and we are unable to offer any refunds for tickets no longer needed.

Can I use tickets bought with my old/lost card?

Please bring your new card & official form of ID with you and a letter / bill that matches your account’s address and you will be able to exchange for your eventwristband.

What age do I have to be?

Festival in the Suburbs is Open to all ages but you must be 21+ to consume alcholic beverages.

Are there any group rates.

Sorry, this option is not available for this event.

What constitutes valid Photo I.D.?

Photographic form of identifications, i.e. a passport or driving licence, are acceptable.

Is there public transportation?

Please check each city to locate public transportation to the event grounds.

Will there be hydration stations there?

Yes. We want all of our patrons to be hydrated during their stay with us.

Will there be a lost & found?

Yes. It will be located near the customer service booth.

Are there handicapped accessible bathrooms?

Yes, there are.

Is there shading lounges

Yes, there are.

Can I bring in my own food?

Sorry, there is absolutely no outside food or beverages permitted onto the eventgrounds.

Is there smoking allowed?

There is absolutely no smoking OR VAPING in or around the event grounds, in the waiting lines or anywhere in the public parks.

How do I apply to become a food/non food vendor?

Click here for vendor application

How can I become an event sponsor?

Contact us at info [at] thefestivalinthesuburbs [dot] com

Can I vend at more than one event location?

Yes, if spaces are still available. Feel free to contact us via email.

How can I become a Volunteer?

email us here.

Can we get media credentials?

Yes, please contact us at info@thefestivalinthesuburbs.com.

Are there opening act opportunities?

We use CAA, WME, UTA & IMG to book our talent. However, you can still reach out to us on our IG for consideration.

WHAT TO EXPECT

"A beautiful bonding of people coming together in a magnificent place of love."

- JNFE PR
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